AI SummaryMadhya Pradesh government is running Janani Express Yojana as a free referral transport service for pregnant women, newborns and sick children, and the service works round the clock in all 55 districts. Around 940 Janani Express vehicles stay posted at district hospitals, community health centres and primary health centres, so a woman in labour does not have to arrange a private vehicle at the last minute.
Public Health and Family Welfare Department runs this service, and it is now merged with the state Emergency Medical Ambulance Service along with Sanjeevani-108 ambulances and the 104 health help number. Calling is free, the ride is free, and the drop back home after delivery is also free under Janani Shishu Suraksha Karyakram rules.
Janani Express Yojana Madhya Pradesh Details
Service is meant for two situations. One, when a pregnant woman needs to reach a government hospital for delivery or for a check-up related to pregnancy problems. Two, when a sick infant or a child up to one year needs to be shifted to a government health centre. Both pick up and drop back are covered, which is the part most families miss out on.
Vehicles are run by private operators and NGOs under an agreement with the District Health Society, and the district pays them a fixed monthly amount. Every block gets one to three vehicles depending on how many deliveries happen there. Calls are handled through a call centre, so the nearest free vehicle is sent instead of the one attached to a far off centre.
How to Call Janani Express
STEP 1 - Dial 102 from any mobile or landline in Madhya Pradesh. This is the free number for pregnant women and infants. If the case is a serious emergency like an accident, bleeding or unconsciousness, dial 108 instead, which sends a Sanjeevani ambulance with medical support.
STEP 2 - Tell the call centre operator the name of the pregnant woman, her village or ward, the block, the district and a landmark near the house. Give a mobile number that stays reachable, because the driver will call back for directions.
STEP 3 - Also tell the operator which government hospital the family wants to go to, or ask the operator to suggest the nearest delivery point. The call centre then sends the closest free vehicle and shares the driver number.
STEP 4 - Keep the mother ready with her Mother and Child Protection Card and Aadhaar if available. These are not required to get the ride, but the hospital will ask for them at admission and for Janani Suraksha Yojana payment later.
STEP 5 - After delivery and discharge, ask the hospital staff to book the same free drop back to the home. Some families pay a private vehicle for the return trip without knowing that the return ride is also free.
| Detail | Information |
|---|---|
| Scheme Name | Janani Express Yojana |
| State | Madhya Pradesh |
| Main Department | Public Health and Family Welfare Department |
| Eligible People | Pregnant women, newborns and sick infants |
| Benefit | Free pick up and drop back to government health centres |
| Help Number | 102 for Janani Express, 108 for emergency ambulance, 104 for health advice |
| Vehicles Running | Around 940 across the state |
| Charges | Free |
Who Can Use This Service
Rules are kept simple on purpose, because a family calling at 2 am cannot be asked to prove anything. Any pregnant woman living in Madhya Pradesh can call, whether she is from a village or a city, and there is no income limit, caste condition or card requirement.
- Pregnant women who need to reach a government hospital or health centre for delivery, or for a check-up when there is a problem during pregnancy.
- Women who have delivered and need a free drop back to their home from the hospital, along with the newborn.
- Sick newborns and infants up to one year who need to be shifted to a government health centre for treatment.
Benefits You Get
Biggest help is money saved at the worst possible time. A private vehicle from a village to a district hospital can cost ₹1,000 to ₹3,000, and many families delay leaving home because of that cost. This service removes that cost fully.
Along with the free ride, the mother gets covered under Janani Shishu Suraksha Karyakram at the hospital, which means free delivery, free medicines, free tests, free blood if needed and free food during the stay. Cash support for hospital delivery comes separately through Janani Suraksha Yojana, so a family can get the free ride and the cash benefit both.
Documents Needed
No document is needed to book the vehicle. Just a phone call is enough. At the hospital, keep the Mother and Child Protection Card, Aadhaar card and bank passbook handy, because these are asked for hospital admission records and for the cash payment under Janani Suraksha Yojana.
District Numbers and Complaints
Apart from 102, every district also keeps its own Janani Express call centre number at the district hospital, and these numbers are shared through local publicity. District websites list them, for example the Khandwa district Janani Express number page. If a vehicle does not come, comes late, or the driver asks for money, a complaint can be filed on CM Helpline 181, which is free.
References
Madhya Pradesh CM Helpline scheme page for Janani Express Yojana
District level Janani Express helpline listing
FAQ's
Which number should be called for Janani Express in Madhya Pradesh?
Dial 102 free of charge for pregnant women and infants. For a serious emergency, 108 sends an ambulance with medical staff on board.
Is the return trip after delivery also free?
Yes. Drop back to the home after discharge is covered under Janani Shishu Suraksha Karyakram, so no payment should be made to the driver.
Is any form or online application needed?
No form and no online application. The service works only on a phone call, and the call centre sends the nearest free vehicle.
Does the scheme work in villages also?
Yes. Vehicles are posted at primary and community health centres in blocks, and rural pick up is the main reason the service was started.
Can a sick child be shifted using this vehicle?
Yes, sick newborns and infants up to one year can be shifted to a government health centre using the same service.
What to do if the driver asks for money?
Do not pay. File a complaint on CM Helpline 181 with the vehicle number, date and place, and the district health office will take it up.
Is Janani Express still running in 2026?
Yes, the service is running across all districts and is now managed together with Sanjeevani-108 ambulances under the state Emergency Medical Ambulance Service.