AI SummaryWest Bengal Police launched a WhatsApp helpline for Bengali-speaking migrant workers in July 2025, and the number 9147727666 remains the official support line for workers facing problems or harassment in other states of India. This helpline helps workers and their families stay connected and safe while working away from home.
This helpline came after several cases were reported where Bengali-speaking workers were detained or harassed in places like Odisha, Haryana, Chhattisgarh, Rajasthan, Maharashtra, and Delhi. The helpline gives quick support to those facing trouble or needing help while working outside West Bengal.
West Bengal Migrant Worker Helpline - Why?
After reports of harassment and detention of Bengali-speaking workers in some states, former Chief Minister Mamata Banerjee led a protest rally and asked the police to help such workers. Many workers had valid documents like Aadhaar and PAN, yet they faced trouble. To make support easy and fast, the WhatsApp helpline was started for any migrant worker or their family member who needs help.
West Bengal Police checks every message and coordinates with the authorities in the state where the worker is posted. The helpline remains part of the state's migrant worker support system, which also includes the Shramshree scheme for workers returning to West Bengal.
| Detail | Information |
|---|---|
| Scheme Name | West Bengal Migrant Worker Helpline |
| Launched By | West Bengal Police |
| Launch Date | 25 July 2025 |
| Helpline Number | 9147727666 (WhatsApp only) |
| Who Can Use | Bengali-speaking migrant workers and their families |
| Service | Free (only internet needed) |
How to Use the WhatsApp Helpline Number
If you are a Bengali-speaking migrant worker facing any problem while working in another state, or if your family cannot contact you, you can use the WhatsApp helpline. Just send a message to 9147727666 on WhatsApp with the following details:
- Your full name
- Your home address in West Bengal
- The state and place where you are working
- The problem you are facing
West Bengal Police will check your information and coordinate with the authorities in that state to solve your problem.
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What Should You Do If You Need Help?
- Contact Local Police: If you are in trouble, also inform the nearest police station.
- Inform District Control Room: Your family can call the local district control room.
- Use WhatsApp Helpline: Send a message on 9147727666 (WhatsApp only) with all details.
- Keep Documents Ready: If you have Aadhaar, PAN, or other ID, keep them handy for quick verification.
Shramshree Scheme for Returning Migrant Workers
West Bengal government also launched the Shramshree Scheme for Bengali migrant workers who want to return to the state. It offers ₹5,000 per month for up to one year until the worker finds a job. Workers can also contact the Shramshree Scheme helpline for scheme related queries.
West Bengal Migrant Worker WhatsApp Helpline - FAQ's
What is the WhatsApp Helpline Number for West Bengal migrant workers?
The number is 9147727666 (WhatsApp only).
Who can use this number?
Any Bengali-speaking worker or their family facing problems in other states can use it.
Is this helpline free?
Yes, sending a WhatsApp message is free (only internet is needed).
Can I call this number?
No, you should only send a WhatsApp message. Calls are not accepted.
Is this helpline available 24x7?
Yes, you can send your WhatsApp message anytime.