Uttarakhand Seva Ka Adhikar Adhiniyam 2011 (Uttarakhand Right to Service Act) makes sure citizens get notified government services within a fixed time limit. The Act came into force on October 4, 2011, and it has been amended twice since then, first in 2014 and again in 2023.
If a government official fails to deliver a service on time, the official can be fined or punished. Citizens can file a complaint with Uttarakhand Right to Service Commission, the main body looking after the Act.
UK Seva Ka Adhikar Adhiniyam
Uttarakhand Right to Service Act (Seva Ka Adhikar Adhiniyam) 2011 is a state law that gives citizens the right to get notified public services on time. It is officially known as Uttarakhand Act No. 20 of 2011. The Act was amended by the Uttarakhand Right to Service (Amendment) Act, 2014 and later by the Amendment Act No. 10 of 2023.
The Act covers services from many departments, including police, rural development, and health and family welfare. Each notified service has a fixed time limit, and the department has to deliver the service within that period.
How to File a Complaint
If a service is not delivered within the fixed time limit, the citizen can complain to the designated officer of the department or to Uttarakhand Right to Service Commission. The complaint can also be registered on the CM window, or a complaint can be filed with the police against the official delaying the service.
STEP 1 - First, check the time limit fixed for the service you need. The list of notified services and their time limits is available on the official website of Uttarakhand Right to Service Commission.
STEP 2 - If the service is not delivered on time, submit a written complaint to the designated officer of the department concerned. Keep a copy of the application and the acknowledgment with you.
STEP 3 - If the department does not act on the complaint, approach Uttarakhand Right to Service Commission with the details of the service, the date of application, and proof of delay.
Services Covered Under the Act
The government keeps adding new services to the list under the Act. Some of the common services covered are:
- Police department services that are part of the notified list under the Act.
- Rural development department services and documents listed under Sewa Ka Adhikar.
- Health and family welfare department services notified under the Act.
Penalty for Delay
Under the Act, a government official who delays a notified service without a valid reason is liable to get punished. The official can be fined, and repeated delays can lead to stronger action as per the Act. This makes officials responsible for delivering services on time.
Uttarakhand Right to Service Act PDF Download
The full text of the Uttarakhand Right to Service Act, 2011, along with the 2014 and 2023 amendments, is available as a PDF. Citizens can download the PDF from the official government link given below.
Download Uttarakhand Right to Service Act 2011 PDF
For the latest list of notified services and time limits, visit the official website of Uttarakhand Right to Service Commission. Department-wise documents are also available on pages like the Rural Development Department Sewa Ka Adhikar page.
| Detail | Information |
|---|---|
| Scheme Name | Uttarakhand Right to Service Act (Seva Ka Adhikar Adhiniyam) 2011 |
| Act Number | Uttarakhand Act No. 20 of 2011 |
| Enacted On | October 4, 2011 |
| Amendments | 2014 and 2023 |
| Main Body | Uttarakhand Right to Service Commission |
| Beneficiaries | All citizens of Uttarakhand |
| Official Website | urtsc.uk.gov.in |
Uttarakhand government also runs many other schemes for citizens, like the Uttarakhand Free Bus Travel Scheme for Girl Students and the Devbhoomi Parivar Yojana.
FAQ's
When did the Uttarakhand Right to Service Act come into force?
The Act came into force on October 4, 2011. It was amended in 2014 and again in 2023 to strengthen the service delivery system.
What happens if a service is delayed?
If a notified service is not delivered within the fixed time limit, the citizen can complain to the department or to Uttarakhand Right to Service Commission. The official responsible for the delay can be fined or punished.
Where can I download the Act PDF?
The full text of the Act with amendments is available on the official government PDF link given in this article, and on the official website of Uttarakhand Right to Service Commission.