Rajasthan government runs the Rajasthan Sampark Portal at sampark.rajasthan.gov.in to bring clarity and easy service delivery in citizen centric governance. People can lodge their grievance by making registration or login online at the Sampark Rajasthan Portal. They can also download the Complaint Application Form in Hindi or English language in PDF format and check the grievance status at the official website.
Rajasthan government keeps working to improve citizen service delivery by keeping things clear and cutting down on complaints. As a starting point for proper service to the citizen, the Rajasthan Sampark program has been put in place through the Department of IT and Communications. Through this portal, common people can reach the departments of the State Government for their queries and concerns with the help of Information Communication and Technology (ICT) interventions.
Through Rajasthan Sampark, the government aims to cover all the important parts of good governance. These include a Strong Delivery System, Clarity, Communication, Complaint help and Sensitivity towards citizens.
Rajasthan Sampark Portal Complaint Registration / Status
Rajasthan Sampark gives citizens a single platform where any citizen of the state can lodge his or her grievance to the respective departments. It mainly has a State level Call Center with an integrated web portal. It acts as a single point of contact for addressing and redressing various citizen centric queries and grievances related to government services. Citizens can lodge their grievances against any government department or office through this portal and the grievance is then sent to the respective office or department for redressal.
How to Lodge Your Grievance (Register Complaint) Online
Below is the complete process for people to lodge their grievance (register complaint) through online mode:-
STEP 1 - Firstly visit the official Rajasthan Sampark Portal at https://sampark.rajasthan.gov.in/
STEP 2 - At the homepage, click at the "LODGE YOUR GRIEVANCE (शिकायत दर्ज करें)" link as shown here:-

STEP 3 - In the new window opened, click at the "Register Grievance" button.
STEP 4 - Accordingly, the Sampark Rajasthan Complaint Registration Form will appear as shown below:-

STEP 5 - Here applicants can enter their mobile number, name, complaint details, upload documents and click at the "Submit" button to complete the registration process.
View Grievance Status at Rajasthan Sampark Portal
People can check the grievance status at Rajasthan Sampark Portal through the same official website at http://sampark.rajasthan.gov.in/. At the homepage, click at the "View Grievance Status (शिकायत की स्थिति देखें)" tab. People can even directly click the link given here to check the complaint status - https://sampark.rajasthan.gov.in/Admin/Grievance_Status.aspx
The complaint status checking page at Rajasthan Sampark Portal will appear as shown below:-

Here candidates can view grievance status using grievance ID and mobile number. It is very important that applicants can track their application through every phase towards its resolution.
Download Complaint Application Form to Register Grievance Offline
The complainants can now download the Complaint Application Form in Hindi or English language in PDF format to register their grievance offline:-
STEP 1 - Sampark Rajasthan Download Complaint Application Form (Hindi) http://sampark.rajasthan.gov.in/pdf/Application_Form_Hindi.pdf
STEP 2 - The complaint application form to register grievance offline in Hindi Language will appear as shown below:-

STEP 3 - Sampark Rajasthan Download Complaint Application Form (English) http://sampark.rajasthan.gov.in/pdf/Application_Form_English.pdf
STEP 4 - The complaint application form to register grievance offline in English Language will appear as shown below:-

Applicants can download this complaint application form in either of the languages and submit it to the concerned authorities for complaint help.
Benefits of Sampark Rajasthan Scheme
Through the Sampark Rajasthan scheme, people will get the following benefits:-
1) Without being present in the offices, people can lodge their grievance online.
2) People can also register their complaints free at the Rajasthan Sampark Kendras at Panchayat Samiti or District level.
3) People can also register their grievance through placing a call at citizen call center 181 (toll free).
4) Sampark Rajasthan also offers service to download native application for smartphone users.
Also, people can make registration and login under Citizen Corner section through Single Sign On Identity (SSO ID) portal. You can send reminder through the link - https://sampark.rajasthan.gov.in/Admin/CompReminder.aspx
In case of any query, candidates can call at 181 toll free no. and send an e-mail to rajsampark@rajasthan.gov.in or cmv@rajasthan.gov.in
Rajasthan Sampark Portal Highlights
Key details of the Rajasthan Sampark Portal are given in the table below:-
| Detail | Information |
|---|---|
| Scheme Name | Rajasthan Sampark Portal |
| Launched By | Rajasthan Government |
| Department | Department of IT and Communications |
| Beneficiaries | Citizens of Rajasthan |
| Application Mode | Online |
| Helpline | 181 (toll free) |
| Official Website | sampark.rajasthan.gov.in |
FAQ's
How can I lodge a complaint on Rajasthan Sampark Portal?
Visit sampark.rajasthan.gov.in, click on the "Lodge Your Grievance" link, then click "Register Grievance", fill the form with your mobile number, name and complaint details, upload documents and submit.
How can I check my grievance status?
Open the official website, click on the "View Grievance Status" tab and enter your grievance ID and mobile number to track the status.
Is there any helpline number for Rajasthan Sampark?
Yes, citizens can call the toll free number 181 for any query or support related to the portal.

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