|PDF Name||Consumer Protection Act 2019 PDF|
|Last Updated||May 16, 2023|
|No. of Pages||40|
|PDF Size||1.18 MB|
|Topic / Tag||Government Act|
|Source(s) / Credits||Sarkari Yojana|
Consumer Protection Act 2019 is enforced by central government as a law to protect the interests of the consumers. This act aims to ensure safety of consumers in case of defective products, dissatisfactory services and unfair trade practices. Consumer Protection Act, 2019 will save the rights of the consumers by establishing authorities for timely and effective administration and settlement of consumers disputes.
Consumer Protection Act 2019
To safeguard interests of consumers in India, govt. has started Consumer Protection Act 2019. If any customer is dissatisfied with any goods, services and is feeling cheated then he / she can get justice with this CPA-2019. Central Consumer Protection Authority (CCPA) will promote, protect and enforce the rights of consumers and has the following functions:-
- Inquiring into violations of consumer rights, investigating and launching prosecution at the appropriate forum;
- Passing orders to recall goods or withdraw services that are hazardous, reimbursement of the price paid, and discontinuation of the unfair trade practices, as defined in the Act;
- Issuing directions to the concerned trader/ manufacturer/ endorser/ advertiser/ publisher to either discontinue a false or misleading advertisement, or modify it;
- Imposing penalties, and;
- Issuing safety notices to consumers against unsafe goods and services.
You can check Acts and Rules for Consumer Protection at the official website consumeraffairs.nic.in