AI SummaryIntegrated Toll Free 104 Helpline is a dedicated health service of the Government of Uttarakhand that connects citizens with trained health advisors and doctors through a simple call on the toll-free number 104. After a short pause for necessary electrical and technical upgrade work, the helpline was restarted in July 2026 and is now available again 24x7, 365 days a year for every resident of the state.
This service is operated under the National Health Mission (NHM) and managed by the Department of Medical Health and Family Welfare, Government of Uttarakhand. People living in remote and hilly areas can also use this helpline to get health information and support without visiting a clinic for every small query.
Integrated Toll Free 104 Helpline - Introduction
The 104 health helpline in Uttarakhand is a free phone service where trained staff, health advisors and doctors answer questions related to health and medical care. The helpline was temporarily affected when the main power cable connected to the system had to be replaced and the technical setup was upgraded.
As per the National Health Mission, all required electrical and technical works have been completed and the helpline has been restored to regular operation from July 2026. The nodal officer of the helpline confirmed that the upgraded system will help services run smoothly in the future, so residents can again call 104 any time for health advice, information, complaints and other fixed services.
Key Information
| Detail | Information |
|---|---|
| Scheme Name | Integrated Toll Free 104 Helpline |
| Level | State |
| Scheme For | Individual |
| Beneficiary State | Uttarakhand |
| Category | Health & Wellness |
| Sub Category | Health care providers and access |
| Benefit Type | In Kind |
| DBT Scheme | No |
| Main Department | Medical Health And Family Welfare Department |
| Service Timing | 24x7, 365 days |
| Tags | 104, Health, Health Advice, Helpline |
Benefits
Integrated Toll Free 104 Helpline provides round-the-clock medical help to the people of Uttarakhand. A single call gives access to reliable health information and advice, no matter where the caller lives.
Common support available on the helpline includes answers about general health, information about diseases, details of health schemes, hospital and health service information, help for minor illnesses, support for mental distress, complaint filing about a public health facility and COVID-related queries. People can also register complaints and suggestions related to health services through the same number.
- Medical guidance - Trained health advisors and doctors explain symptoms, precautions and basic care steps over the call.
- Health scheme details - Callers can find out about government health schemes and understand how to use them.
- Service complaints - Complaints about public health facilities are recorded and sent to the concerned officers through the fixed process.
Eligibility
Any resident or general citizen of Uttarakhand can use this service. The helpline is open to all age groups.
Application Process
There is no online application form and no registration is needed for this health facility. The service works directly through a phone call.
STEP 1 - Dial the toll-free number 104 from any landline or mobile phone. The call is free for the caller.
STEP 2 - Explain the health query or complaint to the helpline staff in simple words.
STEP 3 - A trained health advisor or a doctor will listen and give the required guidance.
Documents
No documents are required to get health advice through this helpline. Since the service is call-based, there is no paperwork or form submission involved.
References
104 Health Helpline official page of NHM Uttarakhand
FAQ's
Under which mission is the helpline launched?
This service is launched under the National Health Mission (NHM) of the Government of Uttarakhand.
What is the main objective of the 104 Helpline?
The main objective is to offer reliable, round-the-clock health information, medical guidance and support to the general public.
Who can benefit from this?
Any citizen residing in Uttarakhand can benefit from this service, including people living in remote and hilly areas.
What kind of information can be obtained through 104?
After the July 2026 restart, callers can get general health information, medical advice for various health concerns, details of health schemes and hospitals, help for mental distress and complaint filing support.
Is the helpline available 24 hours?
Yes, the helpline is available 24 hours a day, 7 days a week and 365 days a year after the restart in July 2026.