Uttar Pradesh Janhit Guarantee Act 2011 sets a fixed time limit for delivering government services to citizens. Under this act, departments must issue certificates, marksheets and other documents within a set number of days, and any delay can be taken up through an appeal.
Registration for the services covered under this act is done online at janhit.upmsp.edu.in. The portal is run by Uttar Pradesh Madhyamik Shiksha Parishad (UPMSP), which handles services related to certificates and marksheets of the UP board.
UP Janhit Guarantee Act 2011
Janhit Guarantee Act 2011 was passed to make sure that common people get government services on time. If a department does not provide the service within the fixed time, the applicant can file a first appeal and then a second appeal. The act covers many services, including issuing original certificates, duplicate copies, marksheets and correcting exam results.
The act works across many departments of the Uttar Pradesh government. Each department has a designated officer who is responsible for disposing of applications within the fixed time. If the service is not provided on time, the applicant can approach the appellate officer for a quick decision.
Services and Time Limits
Different services have different time limits for disposal. The time limit is counted from the date of application. The table below shows the time limit for each service along with the time allowed for the first and second appeal.
| From date of application | First appeal | Second appeal | |
| 1. Issuing original certificate | 15 days | 15 days | 15 days |
| 2. Issuing duplicate copy of certificate | 30 days | 15 days | 15 days |
| 3. Issuing original marksheet | 30 days | 15 days | 15 days |
| 4. Issuing duplicate copy of marksheet | 30 days | 15 days | 15 days |
| 5. Issuing revised certificate | 30 days | 15 days | 15 days |
| 6. Issuing revised marksheet | 30 days | 15 days | 15 days |
| 7. Resolving cancelled exam result | 45 days | 30 days | 15 days |
| 8. Resolving withheld exam result | 45 days | 30 days | 15 days |
| 9. Correcting incomplete or wrong exam result | 45 days | 30 days | 15 days |
| 10. Issuing NOC for recognition from CBSE / CISCE board | 90 days | 30 days | 30 days |
How to Apply Online
Applying for services under the Janhit Guarantee Act is simple and can be done fully online. Follow the steps given below.
STEP 1 - Go to the official website at janhit.upmsp.edu.in and open the Janhit Guarantee Act section from the homepage.
STEP 2 - Click on the new registration link and fill in the required details like name, roll number and the service you need.
STEP 3 - Submit the application and note down the application number given on the screen for future tracking.
STEP 4 - Use the status link on the portal to check the progress of your application anytime.
Highlights
| Detail | Information |
|---|---|
| Act Name | Uttar Pradesh Janhit Guarantee Act 2011 |
| State | Uttar Pradesh |
| Purpose | Time-bound delivery of government services |
| Application Mode | Online |
| Official Website | janhit.upmsp.edu.in |
| Appeal | First and second appeal available |
FAQ's
What is UP Janhit Guarantee Act 2011?
It is a law of the Uttar Pradesh government that fixes a time limit for delivering government services to citizens. If a service is not provided on time, the applicant can file an appeal.
How can I apply for services under this act?
You can apply online at janhit.upmsp.edu.in. Open the Janhit Guarantee Act section, complete the new registration and submit your application.
What is the time limit for issuing a certificate?
An original certificate is issued within 15 days from the date of application. Duplicate and revised certificates are issued within 30 days.
Can I appeal if my service is delayed?
Yes. If the service is not provided within the fixed time, you can file a first appeal and then a second appeal as per the time limits shown in the table above.
For more details on other schemes of the state, check the Uttar Pradesh government schemes list and the Yogi Adityanath schemes list.