Delhi govt. is going to restart home delivery of services under Doorstep Delivery Scheme (Sarkar Aapke Dwar) amid COVID-19 outbreak. This scheme will now enable citizens to get 100 public services of 14 departments at their doorstep. Now people can simply make a call at 1076 number, register their details and a facilitator will come at their doorstep with the necessary papers and get their work done. Check the complete Phase 1, 2 & 3 Delhi govt. doorstep delivery services list.
The person who comes for the service delivery would charge fees of Rs. 50 only and would perform all the formalities in his tablet at doorstep of people. All the citizens now does not have to make visits at the govt. offices. People can now make appointment at their home at any time specified by them.
Accordingly, Doorstep Delivery Scheme will eliminate the need of middlemen to avail the benefits of welfare services. In 2017, around 25 lakh persons have sent applications for these services. This scheme was in suspension for the past 5 months due to Coronavirus which has now been started.
Latest Update on Delhi Govt. Doorstep Delivery Scheme
Delhi government will launch revamped version of its flagship doorstep delivery of services scheme after bringing in two private agencies for field work, and raising the number of services from 100 to 300, a government statement said on 9 February 2022. Delhi government is all set to unveil an all-new model of Doorstep Delivery of Public Services; new agencies on-boarded for field services. Manpower agencies CSC e-Governance and Core Doc2 will replace previous agency VFS Global. The two private agencies will cater to 70 per cent and 30 per cent of the demand, respectively. There will now be 150 Mobile Sahayak, supervisors and coordinators to ensure smooth doorstep delivery of services applied for.
With two new vendors on board, the government not just intends to scale up and increase efficiency of service, but also address even microscopic operational challenges. Delhi govt. will soon triple the services covered under the scheme so that no Delhiite will have to spare time, money and effort in availing any government service. In 2018, through the doorstep delivery scheme, the Arvind Kejriwal government brought governance to the doorsteps of the people, and since 2021, it has started faceless services department-wise, bringing the government to homes and fingertips of people.
The Doorstep Delivery Scheme has a robust infrastructure with 80 dedicated call centre representatives. These representatives have attended more than 25 lakh calls as on date, serving more than 5 lakh service requests. Delhi government is also developing a new and improved software application for the doorstep delivery of public services scheme. The scheme was launched in September 2018 that currently offers delivery of 100 services at the doorstep of the citizens.
The government has claimed that no citizen of Delhi would have to stand in queues for the services listed under the scheme. Under the scheme, people may call on helpline number 1076 to book a service and a Mobile Sahayak visits them to collect necessary documents, saving them the hassle of traveling to government offices. The scheme was launched initially with 40 services across eight departments which has now expanded to 100 services across 14 departments. The highly sought-after services so far belong to the departments of Revenue, transport, social welfare with service requests for caste, income, domicile certificates, driving license, transfer of vehicle ownership, among others.
List of Doorstep Services by Delhi Govt [All 100]
People can just place a Call at 1076 Number to avail any public service under Doorstep Delivery Scheme. Here is the complete list of 100 services (40 in Phase 1, 30 in Phase 2 & 30 in Phase 3) under Delhi Doorstep Delivery Scheme:-
| Government services (13) | |
|---|---|
| OBC certificate / SC certificate / ST certificate | Domicile / Residence certificate |
| Income certificate | Delayed Birth Order |
| Delayed Death Order | Lal Dora certificate |
| Report on Land status | Permanent Identity Card for disabled people |
| Issuance of ROR | Solvency certificate |
| Surviving member certificate | Marriage registration Certificate |
| Enrollment as civil defense volunteer | |
| Transport Department Services (11) | |
| Duplicate RC | Change of address in RC |
| Transfer of ownership of vehicle | Hypothecation addition |
| Hypothecation termination | Issuance of No Objection Certificate (NOC) |
| Learner licence | Permanent driving licence (DL) |
| Renewal of driving licence | Duplicate driving licence (Temporary Copy) |
| Change of address in driving licence | |
| Services in Social Welfare Department (4) | |
| Delhi family welfare | Delhi family benefit scheme |
| Handicapped pension scheme | Old age pension scheme |
| Ration department (2) | |
| Issuance of priority household cards | Updation of member details in different cards |
| Delhi jal board services (5) | |
| New water connection | New sewer connection |
| Mutation | Reopening after rebuilding of house etc |
| Disconnection of water supply | |
| Services in labour department (2) | |
| Registration of construction workers – building construction worker act | Renewal of registration – building construction worker act |
| Women and child department (2) | |
| Widow pension scheme | Financial assistance to poor widow for daughter’s marriage |
| Law and Justice department (1) | |
| Marriage licence for marriages of Indian Christians | |
| Labour Department (7) | |
| Grant of License for Contractor under Sections 12 of Contract Labour (Regulation & Abolition Act, 1970) | Grant of Licence for working of Passenger Lift |
| Grant of Registration of Establishment employing building workers of BOCW (RE&CS) Act, 1996 | Grant of Registration Certificate of Principal Employer under Section 7 of Contract Labour (Regulation & Abolition Act, 1970) |
| Periodical Inspection of Lift | Grant of Electrical Contractor License |
| Issuance of Certificate of Competency Class 1 (Electrical Supervisor) | |
| D.T.T.D.C (1) | |
| Booking of Tour Package | |
| SC / ST Welfare Department (5) | |
| Post Matric Scheme for SC Students | Pre Matric Scheme for SC Students |
| Post Matric Scholarship for OBC Student of College / Professional Institution | Post Matric Scholarship for OBC Student (PMS-OBC) |
| Pre Matric Scholarship for OBC Student (PMS-OBC) | |
| Higher Education (2) | |
| Higher Education and Skill Development Guarantee Scheme of Delhi Higher Education Aid Trust | Merit-cum-Means Income Linked Financial Assistance Scheme of Delhi Education Aid Trust |
| Food & Supplies Department (7) | |
| Addition of Members in Ration Card | Change in Head of Family |
| Change in Residential Address | Deletion of Members in the Ration Card |
| Issuance of Duplicate Ration Card | Transfer of Ration Card within Delhi |
| Updation of mobile number of beneficiary | |
| Transport Department (2) | |
| Addition of new class of vehicle to a Driving License | Motor Vehicle Tax |
| Tourism Department (1) | |
| Registration of Bed and Breakfast establishments | |
| Delhi Transport Corporation (2) | |
| Issuance of general all route Bus Pass for AC & Non AC Buses | Issuance of Delhi-NCR bus passes |
| Drugs Control (3) | |
| Grant of License to Chemist | Grant of License for sale of Homoeopathic drug |
| Grant of Licence for sale of schedule X drug | |
| Transport Department | |
| Delhi Transport Corporation (DTC) | |
| Labour Department | |
| Women and Child Department | |
| Delhi Pharmacy Council | |
| Drug Control | |
Under this Doorstep Delivery Scheme, assistants will come at doorstep of citizens who are willing to avail various government services.
There are 3 ways to get your govt. work done in Delhi which are through online, offline (at govt. windows in offices) and doorstep delivery. The success rate (per 100 applications) at govt. offices window / offline is 57%, online is 45% while at doorstep delivery is 91%. The most demand of doorstep delivery services is for OBC certificate (21%), SC certificate (19%), Income certificate (17%), Learner’s Licence (8%), Domicile Certificate (5%), Registration of Marriage (2.5%).
Call 1076 – How to Apply for Doorstep Delivery Services of Delhi Government
All the candidates can apply for doorstep delivery of services by Delhi government as shown in the figure below:-
After making a call to 1076 helpline number, the call centre will take down the relevant details and inform you about the documents required as well as the applicable payment. After the confirmation of appointment, govt. will send a facilitator (mobile sahayak) to the pre-decided location either at home or at office who will reach the caller’s residence at a pre determined time. Facilitator would carry a tablet with himself and would just charge a nominal fees of Rs. 50 for providing doorstep delivery of services.
Delhi Doorstep Delivery Scheme launched by CM Arvind Kejriwal is a revolution in governance. After successful implementation of home delivery of 70 public services in Delhi, now 30 more public services are available for home delivery.
Indane gas service is not providing subsidy before one year. My customer number is 11550.
Ranipur Jhansi uttar Pradesh.
Indane gas service is not providing subsidy before one year. My customer number is 11550.
Ranipur Jhansi uttar Pradesh.
We are not getting any government scheme benefits
Home Dilevri k liyai
Yojna is very good. This yojna will save time and money us. Please intimate more about the yojna.
Iske liye call centers ki list mil jargi please
Change od Date of Birth in Aadhar By Door Step Service
Bakwash he hamne 10contekt Kiya koi riplai nahi mila
Bakwash he hamne 10contekt Kiya koi riplai nahi mila
Mujhe apni teen beti ka barth setipiket banwaana tha
Maine old age pension ke liye December 2018 me north east delhi se vidhayak kapil mishra ke office me form jama kiya tha jiska aajtak kuchh pata nahi chala kya hua.
I love this information about Registration of DL & RC Transfer at Home. this article helped me a lot. Keep on writing such a wonderfully informative post.
Dear sir, your website has a potential and i know that but it lacks some ranking, do you want your business to reach heights, of course you want, right? i want you to mail me on [email protected] for i want to talk to you personally to help you grow your business.
Ok Pranita
The 1076 number is out of service. What a letdown. Tried on 22 September 2020
Sir Ji aap isme or jyaada services add kijiye and please customer care se baat karte waqt sound disturbance hota h so please solve this immediately.
Delhi govt. is working on the proposal to increase the total number of services in Doorstep Delivery Scheme. As soon as the services get finalized, we will update it here
Whom to contact for Delhi Govt Doorstep delivery for Surviving Member Certificate
call on 1076.
no. is working fine. i have used the service may times. when u call switch off the wifi on your phone. for some reason u can not connect via wifi call on this number. but as soon as you switch off the wifi on phone it will connect for sure. the same issue happened with me also. this service is really genuine and very good.
Good Job by AAP
Sir Mera bacche ki Bina Naam Ki birth certificate Mila Hua Hai kripya Mujhe birth certificate Mein naam chadhana hai main MCD office mein gaya tha lekin vahan Kam Nahin ho raha hai please mujhe help Karen
Sir Mera bacche ki Bina Naam Ki birth certificate Mila Hua Hai kripya Mujhe birth certificate main naam chadhana hai please help Karen
I wanted to get Backward Certificate for my daughter, but I tried to get connected through no 1076 I did several attempts but alas everytime there was a voice from other side “your call can’t be connected” please let me know what is all these, Thanking you
Is there any particular time to call on this no.
This number is not working.
call connect nahi ho raha , bakwas hi. Delhi sarkar fake publicity kar rahi hi
Koi bhi phone nahi uthata h.last 7 din se try kar raha hu.bikul bakwas.
call connect nahi ho raha , bakwas hi. Delhi sarkar fake publicity kar rahi hi
PHONE NOT IN SERVICE DELHI GOVT kyon itni adverttisement karte ho
TURN OF WIFI AND MOBILE DATA THEN CALL ITS WORKING
whenever trying to call on 1076.. only one line I can hear every time “Number does not exist”
yojna shuru krte time planning hi nh hoti kuch k continue kr bhi payenge ya nh… lekin fir bholi janta ko murkh bnane k mauke khn se milenge..
Farzi no. farzi service, Dhongi aap bhole hum.
You are right .
no. is working fine. i have used the service may times. when u call switch off the wifi on your phone. for some reason u can not connect via wifi call on this number. but as soon as you switch off the wifi on phone it will connect for sure. the same issue happened with me also. this service is really genuine and very good.
Phone no 1076 not connecting/ working.
They should either more no of lines or miss call facility to connect lakhs of people or sut this as spam.
no. is working fine. i have used the service may times. when u call switch off the wifi on your phone. for some reason u can not connect via wifi call on this number. but as soon as you switch off the wifi on phone it will connect for sure. the same issue happened with me also. this service is really genuine and very good.
Good initiative taken by Government for needy people who have no knowledge about Govt. dept and their services. So, that is good services for anyone it is easy to complete Govt. works from its door to door services.
Thanking You
Yash Mittal
CALL ON 1076 NOT CONNECTING.
To call it says “paryapt balance nahi hai”. All times though I have one year pack. What to do?
is not working toll free number 1076
1076 number is not available
sir aap mujhe btaye ki mai online door step service ki request dali hai or appointment bhi mil gyi hai but 1076 service no lag nhi rha
मेरी I can’t get call on 1076 from my phone how can i book service now
ye kabhi nhi uthayege sirf publice ko bharosa diya hai humne door to door service dene k liye naya tarika dekha hai par jab se ye 1076 number chalu kiya ek bhi call nhi lagai or post office mai jo service hai unke pass mashin nhi hai sirf capital C bana rahe hai Govt.
thanks
Very bad service of 1076 . Have taken appointment two times for new water connection but they cancelled it without informing and no one has came to collect documents
Application nummer- SR13012022
Please help or update us where to contact so that our problem will solve .
It is regarding EWS
Dear Sir / Madam
We had taken the doorstep service (1076) to get our 2 children SC certificate, we submitted all the documents to the doorstep service on January 1, 2022, while submitting the documents, we were given two application numbers.
1. 90510000738764 BHAVESH SARAL
2. 90510000738765 CHAITANYA SARAL
It has been almost 3 months but till now the certificates of our children have not been made, if you cannot work on this service, then stop this service, we think that the public is being fooled by this service.
Regards
Bhavesh Saral & Chaitanya saral S/O Pintu babu
Mobile No- 9910365026
apke ye certificate Issued/Delivered he
For the purpose of RENEWAL OF MY DRIVING LICENCE, I made service request thru tele no. 1076, on 24.05.2022 (S/R No. 616863, again on 26.05.2022 (S/R No. 618087) and again on 29.05.2022 (S/R No. 619148). But no one turned up to collect/pick up the documents. Every time I followed up thru 1076 and was told that the pick-up person is approaching me very soon, and was asked to stay at home and wait. But no one visited to collect the documents. I am sorry that I wasted my days and time in the process. All my requests to connect my calls to a senior supervisor, were denied.
I have been trying 1076 all afternoon today. I keep getting the response “dialled number does not exist” Whereas I got it once and it got cut off after speaking for 5 minutes, to the lady who answered the phone! What is happening?
I have applied for SC Certificate for my daughter 2020 Application no.90510000635323 and complain no. 20729
Toll free number is not working, everytime i call on this number it comes the number is incorrect, pleas suggest how to connect?
please provide any alternate number or a email id to request a service.
Worst service need to cross check
Hi D2D service is very bad, after collecting the documents did not get any reply and our application pending for decision for the last month where as it will take max to max 14 days for the OBC certificate, and now its looks like they are blocked my phone number and that’s why getting busy busy tone only. Tried so many times but could not any response.
@arvindKejriwal ji kuch kaam hoga ya nahi ya sab log aise he wait karte rahenge or pagal bante rahenge.
Even did not get any status, except pending for decision which we checked online with the application number and personal details.
if there are any more documents required they have to contact us and let us know the next steps. but nobody is interested to work.
All Govt. service waste time which is why people run for private services as they can hear and respond.
Application Number for your reference:- 90500001021533 Applied on 30/04/2023 , Issuance of Caste (OBC) Certificate
Thanks.
1076 no out of use hai. Koi or updated no hai kya. Please share kre jaha call kr sake
Under door step service, For renewal of my driving license 21st October 2023 (11.10 AM -12.10 PM) was fixed One Mr. Kisan Sharma called me over my mobile around 3.00 PM and told that he wants to come now. I requested him to come by 4.00 PM. However he did not turn up. As next day was Sunday, I called 1076 on Monday and informed about this. They regret the incident and told on that day they can not do any thing as there is something wrong with the machine. Today again I called 1076 and wanted to know when their representative will come? I was informed tomorrow the person will visit by 6.00 PM. I wanted a message confirming the date, time & name of the person. Which was declined on the pretext that the persons may be available in the morning hours of that day. This is very surprising. Please see that confirmation message is immediately send after fixing a date for the visit.