Delhi govt. is running a Doorstep Delivery Scheme (Sarkar Aapke Dwar) for home delivery of several services and welfare schemes. This scheme now enable citizens to get 300 public services of 14 departments at their doorstep. Now people can simply make a call at 1076 number, register their details and a facilitator will come at their doorstep with the necessary papers and get their work done. Check the complete Phase 1, 2 & 3 Delhi govt. doorstep delivery services list.
The person who comes for the service delivery would charge fees of Rs. 50 only and would perform all the formalities in his tablet at doorstep of people. All the citizens now does not have to make visits at the govt. offices. People can now make appointment at their home at any time specified by them.
Accordingly, Doorstep Delivery Scheme eliminates the need of middlemen to avail the benefits of welfare services. In 2017, around 25 lakh persons have sent applications for these services.
Delhi Govt. Doorstep Delivery Scheme
Delhi government launched revamped version of its flagship doorstep delivery of services scheme after bringing in two private agencies for field work, and raising the number of services from 100 to 300. Delhi government unveiled an all-new model of Doorstep Delivery of Public Services; new agencies on-boarded for field services. Manpower agencies CSC e-Governance and Core Doc2 will replace previous agency VFS Global. The two private agencies cater to 70 per cent and 30 per cent of the demand, respectively. There are now 150 Mobile Sahayak, supervisors and coordinators to ensure smooth doorstep delivery of services applied for.
The Doorstep Delivery Scheme has a robust infrastructure with 80 dedicated call centre representatives. These representatives have attended more than 25 lakh calls as on date, serving more than 5 lakh service requests. Delhi government is also developing a new and improved software application for the doorstep delivery of public services scheme. The scheme was launched in September 2018 that currently offers delivery of 100 services at the doorstep of the citizens.
The government has claimed that no citizen of Delhi would have to stand in queues for the services listed under the scheme. Under the scheme, people may call on helpline number 1076 to book a service and a Mobile Sahayak visits them to collect necessary documents, saving them the hassle of traveling to government offices. The scheme was launched initially with 40 services across eight departments which has now expanded to 100 services across 14 departments. The highly sought-after services so far belong to the departments of Revenue, transport, social welfare with service requests for caste, income, domicile certificates, driving license, transfer of vehicle ownership, among others.
List of Doorstep Services by Delhi Govt [All 300]
People can just place a Call at 1076 Number to avail any public service under Doorstep Delivery Scheme. Here is the complete list of 300 services (department wise) under Delhi Doorstep Delivery Scheme:
Revenue Department
Service Name | Apply Link | Fee |
---|---|---|
Issuance of Income Certificate | Apply | ₹50 |
Enrollment as Civil Defence Volunteer | Apply | ₹50 |
Issuance of Land Status Report | Apply | ₹50 |
Issue of Domicile Certificate | Apply | ₹50 |
Issue of Delayed Birth Order | Apply | ₹50 |
Issue of Delayed Death Order | Apply | ₹50 |
Lal Dora certificate | Apply | ₹50 |
Permanent Identity Card to the Disabled Person | Apply | ₹50 |
Issuance of Solvency Certificate | Apply | ₹50 |
Surviving Member Certificate | Apply | ₹50 |
Issuance of ROR | Apply | ₹50 |
ISSUANCE OF CASTE (OBC) CERTIFICATE-Res prior to 8th sep 1993 – paternal side | Apply | ₹50 |
ISSUANCE OF CASTE (OBC) CERTIFICATE-Res after 8th sep 1993 – certificate issued from the paternal side | Apply | ₹50 |
Registration of Marriage – Before 21st April 2014 | Apply | ₹550 |
Registration of Marriage – 120 Days Above | Apply | ₹1550 |
Registration of Marriage > 120 Days | Apply | ₹1050 |
Registration of Marriage – > 60 Days | Apply | ₹550 |
ISSUANCE OF CASTE (OBC) CERTIFICATE-Res after 8th sep 1993 – certificate not issued | Apply | ₹50 |
ISSUANCE OF CASTE (OBC) CERTIFICATE – issued to applicant from Delhi /Other gov | Apply | ₹50 |
Issuance of Caste (ST) Certificate – certificate issued to family staying in Delhi prior to 1951 | Apply | ₹50 |
Issuance of Caste (ST) Certificate – certificate Migrated & Settled in Delhi after 1951 | Apply | ₹50 |
Issuance of Caste (ST) Certificate – Recently Migrated to delhi, Certificate issued SC/ST | Apply | ₹50 |
Issuance of Caste (ST) Certificate – Not Settled in Delhi-Certificate issued to paternal side | Apply | ₹50 |
Issuance of Caste (ST) Certificate – Staying in Delhi Since prior 1951-No Caste Certificate issued | Apply | ₹50 |
Issuance of Caste (ST) Certificate – Migrated & Settled in Delhi after 1951 without certificate | Apply | ₹50 |
Issuance of Caste (SC) Certificate – certificate issued to family staying in Delhi prior to 1951 | Apply | ₹50 |
Issuance of Caste (SC) Certificate – certificate issued family Migrated & Settled Delhi after 1951 | Apply | ₹50 |
Issuance of Caste (SC) Certificate – Recently Migrated delhi, Certificate SC eligible other state | Apply | ₹50 |
Issuance of Caste (SC) Certificate – Not Settled in Delhi-Certificate issued to paternal side | Apply | ₹50 |
Issuance of Caste (SC) Certificate – Staying in Delhi Since prior 1951-No Caste Certificate issued | Apply | ₹50 |
Issuance of Caste (SC) Certificate – Migrated & Settled in Delhi after 1951 without certificate | Apply | ₹50 |
Mukhyamantri Tirth Yatra Yojana | Apply | ₹50 |
Payment of Ex-Gratia Assistance to families of deceased person due to COVID in Delhi | Apply | ₹50 |
Transport Department
Service Name | Apply Link | Fee |
---|---|---|
Issue of NOC | Apply | ₹50 |
Hypothecation Addition | Apply | ₹1580 |
Hypothecation Termination | Apply | ₹50 |
Permanent Driving License | Apply | ₹450 |
Renewal of Driving License | Apply | ₹450 |
Duplicate Driving License | Apply | ₹450 |
Change of address in D/L | Apply | ₹450 |
Transfer of Ownership – Car | Apply | ₹580 |
Transfer of Ownership – Bike | Apply | ₹430 |
Change of Address in RC – Car | Apply | ₹580 |
Change of Address in RC – Bike | Apply | ₹430 |
Duplicate RC Certificate – Car | Apply | ₹580 |
Duplicate RC Certificate – Bike | Apply | ₹430 |
Learner’s License (MULTIPLE VEHICLE) | Apply | ₹1000 |
Learner’s License (SINGLE VEHICLE) | Apply | ₹550 |
Renewal of Driving licence (After expiry of the grace period) | Apply | ₹1550 |
Addition of new class of Vehicle to a Driving License | Apply | ₹1000 |
Motor Vehicle Tax | Apply | ₹50 |
Issue of PSV Badge | Apply | ₹250 |
Issue of Conductor License/Badge | Apply | ₹250 |
Issue of Duplicate Conductor License | Apply | ₹250 |
Renewal of Conductor License | Apply | ₹250 |
Renewal of Permit | Apply | ₹50 |
Issue of Duplicate Permit | Apply | ₹50 |
ISSUANCE OF INTERNATIONAL DRIVING PERMIT | Apply | ₹1080 |
DL EXTRACT | Apply | ₹100 |
CHANGE OF NAME IN DL | Apply | ₹100 |
ENDORSEMENT TO DRIVE HAZARDOUS VEHICLE | Apply | ₹450 |
ADDITIONAL ENDORSEMENT IN DRIVING LICENSE Addition of New Class | Apply | ₹250 |
SURRENDER OF COV S PSV BADGE | Apply | ₹450 |
CHANGE OF ADDRESS IN CONDUCTOR LICENSE | Apply | ₹250 |
RENEWAL OF FITNESS | Apply | ₹50 |
ISSUANCE OF NEW FITNESS | Apply | ₹50 |
DUPLICATE FITNESS | Apply | ₹280 |
PERMIT FEE FOR FRESH PERMIT OF GOOD VEHICLE | Apply | ₹50 |
PERMIT FEE FOR RENEWAL OF LATE PERMIT OF GOOD AND PASSENGER VEHICLES FOR MORE THAN Three MONTHS | Apply | ₹50 |
PERMIT FEE FOR FRESH PERMIT FOR PASSENGER VEHICLES CONTRACT CARRIAGE | Apply | ₹50 |
PERMIT FEE FOR RENEWAL OF LATE PERMIT FOR MORE THAN Three MONTHS FOR PASSENGER VEHICLES | Apply | ₹50 |
ISSUANCE OF DUPLICATE PERMIT CERTIFICATE | Apply | ₹550 |
TRANSFER OF PERMIT | Apply | ₹50 |
TRANSFER OF PERMIT IN DEATH CASE | Apply | ₹50 |
FEE FOR DEPOSIT OF PERMIT FOR GOOD VEHICLES | Apply | ₹50 |
FEE FOR DEPOSIT OF PERMIT FOR PASSENGER VEHICLES | Apply | ₹50 |
PROVISION FOR PAYMENT OF ZERO FITNESS OF TAXIES | Apply | ₹50 |
REPLACEMENT OF PASSENGER VEHICLE | Apply | ₹50 |
RENEWAL OF PASSENGER RTV PERMIT | Apply | ₹50 |
ZERO NOC FITNESS | Apply | ₹50 |
RC PARTICULARS | Apply | ₹250 |
ISSUANCE RENEWAL OF TRADE CERTIFICATE | Apply | ₹50 |
RENEWAL OF AUTHORIZATION | Apply | ₹50 |
RC SURRENDER | Apply | ₹50 |
Food and Civil Supplies Department
Service Name | Apply Link | Fee |
---|---|---|
Issuance of Priority Household Card | Apply | ₹50 |
Updation AAY/Priority Household Card | Apply | ₹50 |
Addition of Members in the Ration Card | Apply | ₹50 |
Change in Residential Address | Apply | ₹50 |
Deletion of Members in the Ration Card | Apply | ₹50 |
Issuance of Duplicate Ration Card | Apply | ₹50 |
Transfer of Ration Card within Delhi | Apply | ₹50 |
Updation of Mobile Number of the Beneficiary | Apply | ₹50 |
Change of Head in Family | Apply | ₹50 |
SC/ST Welfare Department
Service Name | Apply Link | Fee |
---|---|---|
Scholarship/Merit scholarship to SC/ST/OBC/ Minority | Apply | ₹50 |
Financial assistant for purchase of stationary to SC/ST/OBC/Minority category | Apply | ₹50 |
Reimbursement of tution fees for students belonging to SC/ST/OBC/ Minority category | Apply | ₹50 |
Post Matric Scholarship scheme for SC student | Apply | ₹50 |
Pre Matric Scholarship Schemes for SC student | Apply | ₹50 |
Pre Matric Scholarship for OBC Student (PMS – OBC) | Apply | ₹50 |
Post Matric Scholarship for OBC Student (PMS – OBC) | Apply | ₹50 |
Post Matric Scholarship to SC/ST/OBC/Minority Students of College/Professional Institutions | Apply | ₹50 |
Delhi Jal Board
Service Name | Apply Link | Fee |
---|---|---|
New Water/Sewer Connection | Apply | ₹50 |
Mutation (Change/Transfer of property) | Apply | ₹50 |
Re-opening (After rebuilding of house etc) | Apply | ₹50 |
Disconnection | Apply | ₹50 |
Labour Department
Service Name | Apply Link | Fee |
---|---|---|
Approval Passenger Lift/Lift Shaft /Machine Room | Apply | ₹50 |
Delhi Shops & Establishments Act, 1954 | Apply | ₹50 |
Grant of Licence for Contractor of Contract Labour-Upto 20 Workers | Apply | ₹100 |
Grant of Licence for Contractor of contract labour – 21 to 50 Workers | Apply | ₹200 |
Grant of Licence for Contractor of contract labour – 51-100 Workers | Apply | ₹300 |
Grant of Licence for Contractor of contract labour – 101-200 Workers | Apply | ₹500 |
Grant of Licence for Contractor of contract labour – 201-400 Workers | Apply | ₹950 |
Grant of Licence for Contractor of contract labour-more than 400 Workers | Apply | ₹1250 |
Grant of License For Working Of Passenger Lift (Lift Speed Upto1 m/sec) | Apply | ₹570 |
Grant of License For Working Of Passenger Lift (Lift Speed 1 to 1.5 m/sec) | Apply | ₹820 |
Grant of License For Working Of Passenger Lift (Lift Speed More than 1.5 m/sec) | Apply | ₹1070 |
Grant of Registration of Establishment employing Building Workers – Upto 100 Workers | Apply | ₹150 |
Grant of Registration of Establishment employing Building Workers – Upto 101-500 Workers | Apply | ₹550 |
Grant of Registration of Establishment employing Building Workers – More than 500 Workers | Apply | ₹1050 |
Grant of Registration of Establishment Employing Contract Labour under Section 7 – Upto 20 Workers | Apply | ₹230 |
Grant of Registration of Establishment Employing Contract Labour under Section 7 – 21-50 Workers | Apply | ₹500 |
Grant of Registration of Establishment Employing Contract Labour under Section 7 – 51-100 Workers | Apply | ₹950 |
Grant of Registration of Establishment Employing Contract Labour under Section 7 – 101-200 Workers | Apply | ₹1850 |
Grant of Registration of Establishment Employing Contract Labour under Section 7 – 201-400 Workers | Apply | ₹3650 |
Grant of Registration of Establishment Employing Contract Labour under Section 7 More than400 Workers | Apply | ₹4550 |
Periodical Inspection of Lift (Lift speed upto 1.00 mps ) | Apply | ₹565 |
Periodical Inspection of Lift (Lift speed above 1.00 mps upto 1.50 mps ) | Apply | ₹815 |
Periodical Inspection of Lift ( Lift speed above 1.50 mps ) | Apply | ₹1065 |
Application form of Grant of Electrical Contractors Licence | Apply | ₹5050 |
Under this Doorstep Delivery Scheme, assistants will come at doorstep of citizens who are willing to avail various government services.
The complete list of services can be checked on the official portal https://doorstep.delhi.gov.in
There are 3 ways to get your govt. work done in Delhi which are through online, offline (at govt. windows in offices) and doorstep delivery. The success rate (per 100 applications) at govt. offices window / offline is 57%, online is 45% while at doorstep delivery is 91%. The most demand of doorstep delivery services is for OBC certificate (21%), SC certificate (19%), Income certificate (17%), Learner’s Licence (8%), Domicile Certificate (5%), Registration of Marriage (2.5%).
Apply Online for Doorstep Delivery of Schemes & Services
Delhi residents can apply online for doorstep delivery of Delhi Government schemes and services by visiting the link https://doorstep.delhi.gov.in.
Simply choose the department from departments list and then click on “Apply” button below the services or scheme name.
On the next page, enter your mobile no., verify using OTP, select the service, fill address, pay fee.
Call 1076 – How to Apply for Doorstep Delivery Services of Delhi Government
All the candidates can apply for doorstep delivery of services by Delhi government as shown in the figure below:
After making a call to 1076 helpline number, the call center will take down the relevant details and inform you about the documents required as well as the applicable payment. After the confirmation of appointment, govt. will send a facilitator (mobile sahayak) to the pre-decided location either at home or at office who will reach the caller’s residence at a pre determined time. Facilitator would carry a tablet with himself and would just charge a nominal fees of Rs. 50 for providing doorstep delivery of services.
Delhi Doorstep Delivery Scheme launched by Delhi Government is a revolution in governance. After successful implementation of home delivery of 70 public services in Delhi, now 30 more public services are available for home delivery.