Find Your Lost / Stolen Mobile Phone – Make Complaint Registration at ceir.gov.in Official Website

Now find your lost mobile phone through Indian govt. new Central Equipment Identity Register (CEIR) Scheme web portal, file FIR, inform DoT at helpline number 14422 to blacklist IMEI number of handset
हिंदी में पढ़ें Updated: By: 9 Comments - Leave a Comment Ministry: Ministry of CommunicationsBeneficiaries: Everyone,

Central government of India has launched a new Central Equipment Identity Register (CEIR) Portal at ceir.gov.in to report theft of phones. In case of stolen / lost mobile phone, you will have to make complaint registration at CEIR official website, file an FIR and inform DoT via helpline number 14422. Thus, the central govt. will now help to find your lost or stolen mobile phone through IMEI verification.

Department of Telecommunications has been working on Central Equipment Identity Register (CEIR) since 2017. This is a database of IMEIs (International Mobile Equipment Identity). It is a 15-digit unique number which identifies mobile devices as India has over a billion wireless subscribers.

Telecom minister Mr. Ravi Shankar Prasad has launched the web portal ceir.gov.in to report theft of phones. A pilot project for this CEIR Scheme has begun in the state.

How CEIR Scheme Portal Helps to Find Your Stolen / Lost Mobile Phone

How will this CEIR Scheme portal works in case a mobile phone is stolen or lost:-

  • Firstly the person whose mobile phone is list will have to file an FIR in the nearest Police Station.
  • Then the person will have to inform DoT via a helpline number 14422.
  • After police complaint, DoT will blacklist the IMEI number. This would result in handset being blocked to access any mobile network in future.

Block Your Device – Make Complaint Registration Online @ ceir.gov.in

The user can block the device in case of stolen / lost mobile phone by any one of the following means:-

  • Through a form submitted on this website. The procedure to do it is as follows: –
    • File a report with the police, and keep a copy of the report.
    • Get a duplicate SIM Card for the lost number from your telecom service provider (eg, Airtel, Jio, Voda/Idea, BSNL, MTNL etc.).
    • Get your documents ready – a copy of police report and an Identity Proof must be provided. You can also provide the mobile purchase invoice.
    • Fill out the request registration form for blocking the IMEI of lost/stolen phone and attach the required documents. Click here to go to CEIR Complaint Online Registration Form.
CEIR Registration Blocking Mobile Phone
CEIR Registration Blocking Mobile Phone
  • After submitting the form, you will be given a Request ID. The same can be used for checking the status of your request and for unblocking the IMEI in future.
  • Through TSP’s specified customer outlets.
  • Through State Police.
  • After completing the above mentioned process, the device would be effectively made redundant in case of stolen / lost mobile phone. With this same IMEI number, cellular operator would also be able to block phone from accessing network. The CEIR will also have access to GSMA global IMEI database which would allow comparison of IMEI numbers to identify counterfeit handsets.

    GSMA is a global body which represents cellular operators, gear makers, software and internet companies etc. in the telecom ecosystem. This would ensure international cooperation in matters of handset theft.

    Central Equipment Identity Register (CEIR)

    A Central Equipment Identity Register is a database of the IMEI numbers of blacklisted handsets. In case a device ESN or IMEI number is listed on CEIR, then it will not work on member service provider networks. This means if a person’s mobile is stolen, then user can make a report to put their IMEI no. entered into CEIR. This will make device unusable in any network in case of stolen / lost mobile phone.

    CEIR is popularly known as IMEI DB (database) system in which network operators share their individual blacklists with one another. This is done in order to ensure that service is denied for particular devices which appears on blacklist.

    Frequently Asked Questions (FAQ’s)

    What is CEIR

    With the aim to curtail the counterfeit mobile phone market and discourage mobile phone theft, protect consumer interest and facilitate law enforcement authorities for lawful interception, DoT intends to implement Central Equipment Identity Registry (CEIR) that connects to the IMEI database of all the mobile Operators. CEIR acts as a central system for all network Operators to share black listed mobile devices so that devices blacklisted in one network will not work on other networks even if the Subscriber Identity Module (SIM) card in the device is changed.

    What is the official website of CEIR

    ceir.gov.in

    How to Unblock Mobile Phone at CEIR Portal

    To unblock a stolen / lost mobile phone, the user has to report to local Police that it is found. After that user can unblock the device by any one of the following means:-
    1) Through a form submitted on this website. The procedure to do it is as follows: –
    a) Fill out the request registration form for unblocking the IMEI of found phone. Click here to go to the form.
    b) After submitting the form, the IMEI will be unblocked.
    2) Through TSP’s specified customer outlets.

    For more details, visit the official website at https://ceir.gov.in/Home/index.jsp

    Content Source / Reference Link: https://twitter.com/rsprasad SAVE AS PDF
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    9 thoughts on “Find Your Lost / Stolen Mobile Phone – Make Complaint Registration at ceir.gov.in Official Website”

    1. स्थिति – चोरी हो गया

      SAMSUNG GALAXY A50s SMARTPHONE 128/6GB RAM

      IMEI 351595118957343 351596118957341

      MODEL – SM-A507FN/DS

      रंग – सफेद

      चोरी होने की तारीख – 21/09/2020

      चोरी होने का समय – 13:00 Pm

      चोरी का स्थान – Sidak motors , green crescent opp. sec 14 near Bharat hospital Sonipat Haryana

      OWNER NAME – Sourabh kumar

      पता – ककरोई रोड दहिया कॉलोनी गली नंबर 4 रॉयल गार्डन के पास सोनीपत हरियाणा

      मोबाइल – 9991339228 9817936490

      EMAIL – [email protected]

      Reply
    2. STATUS – STOLEN

      SAMSUNG GALAXY A50s Smartphone 128/6GB RAM

      IMEI 351595118957343 351596118957341

      MODEL – SM-A507FN/DS

      COLOUR – Prism crush white

      STOLEN DATE – 21/09/2020

      STOLEN TIMING : 13:00 pm

      STOLEN PLACE : Sidak motors , green crescent opp. sec 14 near Bharat hospital Sonipat Haryana India

      OWNER NAME – Sourabh kumar

      ADDRESS – Kakroi road dahiya colony gali no.4 near royal garden sonipat haryana India

      CONTACT – 9991339228 9817936490

      EMAIL – [email protected]

      Reply
    3. Please extend this fecility for karnataka. Because i have lost samsung mobile and police complaint has given 3 moths back no action has been taken

      Reply
    4. My 2 nos of mobiles are stolen in last 6 months and I am very upset because of this and the replies from police. Police are not helping at all. I want to get my MI 7 pro mobile which costed me Rs.18,000/- along with MMC card. I hardly used this phone for a month. My no is 7028078121. Instead of blocking IMEI I am interested to get the mobile back. Please let me know how can I myself search for the same with IMEI no.

      Reply
      • You cannot yourself track your mobile phone…..you will have to take the help of police or government agencies which is Department of Telecommunications (DoT). You can firstly block your SIM as well as your IMEI number which can be used for any other SIM. Police can still do their work of tracing the lost / stolen mobile phone. After your mobile phone is recovered, you can again place a request for unblocking IMEI at the same ceir.gov.in portal

        Reply

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