Department of Empowerment of Persons with Disabilities (DEPwD) under Ministry of Social Justice and Empowerment runs Sugamya Bharat App, and the app stays open for download on both Google Play Store and Apple App Store in 2026. Government revamped the app in June 2025 with an AI-powered chatbot, a simpler interface and support for iOS phones, adding on to its earlier Android-only version.
By 25 June 2025, Sugamya Bharat App had 14,358 registered users and had crossed 83,791 total downloads, with 82,291 on Android and 1,500 on iOS. This article explains how to download the app on a phone, what its features are, and how it helps persons with disabilities and elderly citizens.
Sugamya Bharat App Download Steps for Android and iOS
Downloading Sugamya Bharat App takes only a few minutes and works the same way as installing any other mobile app. Follow the steps given below based on the phone type.
STEP 1 - Android users should open Google Play Store and search for "Sugamya Bharat App", or visit the direct link at play.google.com/store/apps/details?id=com.geostat.sugamyabharatMOH. iOS users should open App Store and search for "Sugamya Bharat Application", or use the direct link at apps.apple.com/in/app/sugamya-bharat-application/id6745538502.
STEP 2 - Tap the "Install" button on Android or the "Get" button on iOS, and wait for the app to download and install on the phone.
STEP 3 - Open the app once installed, and complete a one-time sign up using mobile number or email ID to create a login.
STEP 4 - After login, users reach a dashboard from where they can report accessibility problems, check scheme details through the new chatbot, and track the status of complaints filed earlier.
What is New in Sugamya Bharat App After 2025 Revamp
Government revamped Sugamya Bharat App in June 2025 to make it more useful for Divyangjan and elderly citizens. Along with a cleaner interface, the update added an AI-powered chatbot that answers questions in real time, shares circulars and notifications about accessibility rules, and gives information on government schemes and resources for persons with disabilities.
App was originally launched in 2021, when Central minister Thaawarchand Gehlot rolled it out along with a handbook titled "Access - The Photo Digest", as part of the Accessible India campaign to raise awareness about accessibility gaps across states.
Key Features of Sugamya Bharat App
Sugamya Bharat app works as a crowd-sourcing tool to improve accessibility across three areas of the Accessible India campaign, that is built environment, transport sector and ICT systems. Main features of the app are listed below.
- Sign up: One time sign up is required to get user login, and returning users can log in directly.
- Dashboard: A single dashboard shows lodged complaints, their status and updates in real time.
- AI chatbot: Answers user queries and shares information on accessibility schemes and resources.
- Appreciation: Users can appreciate facilities that are already accessible and easy to use for Divyangjan.
- Complaint tracking: Every complaint gets a tracking number, and users get email updates on progress.
- Geo-tagged photos: Users can upload pictures of a location along with its exact address using geo tagging.
How Public Participation Helps Fix Accessibility Issues
Sugamya Bharat App lets citizens report accessibility problems directly, and this jan-bhagidari model works in two ways. It creates awareness about the need for accessible spaces, and it brings real change in the accessible features of buildings, transport and other services over time.
Since the app launched in 2021, it has received 2,705 complaints in total, out of which 1,897 have been resolved. DEPwD continues to encourage more people to report accessibility problems through the app so that public spaces become easier to use for everyone.
| Detail | Information |
|---|---|
| App Name | Sugamya Bharat App |
| Launched By | Department of Empowerment of Persons with Disabilities, Ministry of Social Justice and Empowerment |
| Launch Year | 2021 (revamped in June 2025) |
| Beneficiaries | Persons with disabilities and elderly citizens |
| Total Downloads | 83,791+ (as of 25 June 2025) |
| Platforms | Android (Google Play Store) and iOS (Apple App Store) |
| Official Website | sugamyabharat.gov.in |
Who Can Use Sugamya Bharat App
Any Indian citizen can download and use Sugamya Bharat App, although it is made mainly for persons with disabilities and elderly citizens who face accessibility problems in daily life. People without disabilities can also use the app to report barriers around them, or to appreciate accessible spaces they come across. Persons with disabilities looking for monthly cash support can also check Indira Gandhi National Disabled Pension Scheme for pension details.
Sugamya Bharat App Languages and Accessibility Options
App works in multiple regional languages, so users across different states can use it in a language they are comfortable with. It also has font size adjustment, colour contrast options, a text to speech converter and an integrated screen reader, which makes it easier for visually impaired users to operate the app.
FAQ's
Is Sugamya Bharat App available on iPhone now
Yes. App is now available for iOS through Apple App Store, in addition to the Android version on Google Play Store.
Is Sugamya Bharat App free to download
Yes. App is free to download and use, and users need only a working internet connection and mobile number for sign up.
What happens after filing a complaint on the app
Users get an email acknowledgement right after filing a complaint, and they can track its status on the dashboard until it gets resolved by the concerned department.
Source / Reference Link: https://www.pib.gov.in/PressReleasePage.aspx?PRID=2140077