Emergency Response Support System (ERSS) – 112 Number for Himachal Pradesh

112 emergency number for immediate assistance under Emergency Response Support System for Himachal Pradesh launched by Union Home minister, check ERSS website, download 112 India mobile app & use Shout feature एमर्जेंसी रिस्पांस सपोर्ट सिस्टम (ERSS) योजना का शुभारंभ - आपात सहायता के लिए 112 नंबर डायल करें
Views: 1764Ministry: Ministry of Home AffairsBeneficiaries: Everyone,

Union Minister has launched Emergency Response Support System (ERSS) for Himachal Pradesh at Mandi on 28 November 2018. HP is the first state in the country to launch pan-India single emergency number 112 under ERSS. The residents of the state (either android or apple phone users) can download “112 India” mobile app through google play store or app store. Central govt. has allocated Rs. 321.69 crore under Nirbhaya Fund for the successful implementation of ERSS project across the country.

Home Minister also applauded the efforts of HP govt. in rolling out ERSS project and requested other state / UTs to make efforts to commence rollout of their ERSS project. CM thanked Home minister to inaugurate 112 single emergency number, 112 India mobile app, ERSS website and to provide financial assistance of Rs. 4.71 crore for project.

Union Home Minister has also approved a dedicated NDRF battalion for the state of Himachal Pradesh, Rs. 4.2 crore for modernization of state police force under MPF scheme and approves enhancement of monthly salary of SPOs in district of Chamba and Lahaul Spiti from Rs. 4,000 to Rs. 6,000.

HP Emergency Response Support System (ERSS) – 112 Number

This event has started of a single number based 112 emergency services which will get connected to Police, Fire, Health and other helplines through an Emergency Response Centre. All these services will remove the need for citizens to remember multiple helpline numbers in case of any emergency. Under ERSS project, 1 Emergency Response Centre (ERC) has been established in Shimla along with 12 District Command Centers (DCCs) to cover the entire state.

The newly setup Emergency Response Centre is now integrated with various services like Police (100), Fire (101), Health (108) and Women helpline (1090) services. This will ensure emergency services through a single emergency mobile number 112. The service also includes 112 India mobile app which is integrated with panic button of smartphones and ERSS state website. This would provide ease to citizens to avail immediate assistance in case of any emergency.

To increase the effectiveness of emergency response system, the ERC is also integrated with location based services which is to be provided by the telecom service providers. Moreover, to ensure safety of women, a SHOUT feature has also been introduced in 112 India mobile app. This feature will enable immediate assistance from registered volunteers in the vicinity apart from assistance from ERC. SHOUT feature will remain exclusively available for women.

The 112 India mobile app is going to be subsequently rolled out in all states & UTs to help people across the country to access the unified emergency services.


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